• All orders placed before 2pm will be dispatched the same day and we have a 98% NDD record when placed through Tracked24 or Special Delivery.

• TERMS
• We Aim for Next day delivery on all orders however Royal Mail sometimes have delays . We are not responsible for delays as we ship all orders on time .
• RESHIP: If order is not scanned in to the royal mail system we will only reship 7 working days from dispatch; this rule is now strictly enforced. If your order is scanned into the royal mail system and it does not arrive after 14 working days we can offer a 50% reship at our discretion .
• MISSING ITEMS: Due to scammers we will only take this into account on a case by case basis and this will depend on your order history with us . please contact us to resolve.
• REFUNDS: If you have an issue with your product everything we sell is the correct substance so we do not offer refunds solely based on you not liking the product.
• FEEDBACK : We appreciate your feedback however leaving negative reviews without contacting us to resolve your issue will result in your future orders not being accepted.

Closing Note: We look forward to your custom and respectfully request that feedback is provided once your order has been received in our telegram group chat. Cutoff Times: Monday to Friday: 2pm Saturday: 9am